Enhancing consumer journey for sustainable growth

Despite living in an experience-based economy, we believe in constantly evolving the experience to steer and improve the economy. 

1

Consumer Research

At ConsumerConnect, we understand consumers are the paramount aspect of any business and are driven to facilitate through our expertise in ‘listening to the consumer’. We help study the fast-evolving behaviours and the key factors that induce consumers to purchase, subscribe to a service, or how would like to interact with the product or service. All these eventually result in a highly personalized and targeted marketing strategy that bridges the experience gap.

2

Market Research

A product or a service cannot evolve or grow in isolation. For it to take birth at first, it needs to retain acceptability. We at ConsumerConnect access attitudes, requirements, wants, purchasing behaviour and consumer needs required to enter new markets. 

3

Mystery Shopping

We at ConsumerConnect use this tool to gather information on common consumer behaviour to measure the quality of sales & service and to gain knowledge about existing players or competition. We take pride in using this tech-driven market research tool for different service industries to determine their performance indicators. 

4

Global Consumer Recruitment

To launch innovative products or step into evolving markets, you need to identify your consumers in those far-fetched territories. ConsumerConnect helps you determine your customers and consumers while having a complete competition snapshot. We have recruited consumers in Canada and the Middle East and are aiming to expand to the UK and Australia, for which we have already started establishing local partners.

5

Transcribe & Transcription Services

We do not only conduct research but deliver transcription or translation services so that the indicators and variables will be more accessible for you to determine and calculate. We offer it in five national and international languages: Urdu, Punjabi, Pushto, Sindhi, Darri, Hunzai, Arabic, Chinese, English, and Turkish.