Privacy Policy
In General
ConsumerConnect (“we” or “us”) values our users and respects their privacy. This privacy policy governs our collection and use of data in connection with our website, our applications, and any services we offer (collectively, the “Services”). Terms capitalized but not defined in this Privacy Policy shall have the meaning ascribed to them in our Terms of Use. This Privacy Policy sets forth the nature, purpose, use and sharing of any information that identifies or can be used to identify you, the visitors to the Site, and users of our Services (“Personal Information”). This Privacy Policy does not govern privacy practices associated with offline activities, websites other than ours, or practices of third parties that we do not own or control, such as our partners, third-party service providers featured on the Site or in the Services or advertisers. Suppose you have objections to the Privacy Policy. In that case, you should immediately discontinue the Services and follow the procedure described in the section entitled “Opting-Out or Updating Your Personal Information and Privacy Preferences.” We do not knowingly collect personal information from anyone under 14. If you are under 14, please do not provide personal information about yourself to us. If we learn that we have collected Personal Information from a child under the age of 14, we will delete that information as quickly as possible. If you believe that we might have any Personal Information from a child under the age of 14, be sure to contact us immediately.
Changes in Privacy Policy
Any Personal Information we collect and maintain will be subject to this Privacy Policy, as amended from time to time. We may change the Privacy Policy at our sole discretion. However, if we make material changes to the Privacy Policy, we will notify you of those changes on the Services and through the publishing of an updated Privacy Policy. We will highlight any material changes to the Privacy Policy (the information we collect, how we use it or why) at the top of the Privacy Policy. If, as the result of such changes, you want to alter how we are allowed to use your Personal Information, you can do so by following the procedure described in the section entitled “Opting-Out or Updating Your Personal Information and Privacy Preferences.”
Collection of Information
- We collect the Personal Information you give us when you register with the Site or use the Services, including name, address, credit card or bank information, and other Personal Information requested as part of your use of the Site or the Services, or the information you choose to give us when you use the Services.
- We collect Personal Information through your LinkedIn or Facebook account when you register with a such account on our Site. This includes information on your professional background and experience.
- We collect and process special categories of Personal Information with your explicit consent. When you register, we will ask you to provide data regarding, age, race and ethnicity. You are not obliged to provide this information, and you will still be able to use the Services if you do not provide this information.
- We automatically collect certain information from you when you use the Site or the Services, including device, browser type, operating system, CPU speed, referring or exit webpages, click patterns, Session ID, and your computer’s IP address. We use cookies or similar techniques to collect this information.
- We may supplement or correct the Personal Information you submit to us with information in our other databases or information from third-party sources to reduce errors in our database, authenticate our users, prevent fraud and prevent abuse of our Site, as well as provide more consistent, relevant experiences to our users.
- We may collect general information about the use of the Site and the Services, such as what pages visitors access, the number of visits, average time spent on the Site and other similar factors. We use cookies or similar techniques to collect this information. This information is generally collected in aggregate form, without identifying any user individually. However, IP addresses and Session IDs for downloads may be tracked as part of our fraud prevention efforts.
Location-Based Services
Some Services may contain functionality that can enable us to access your location and tailor your experience based on your location (“Location-based Services”). We only process location data with your prior consent. To use Location-based Services, you must enable certain features of your mobile device (e.g., GPS, WiFi, or Bluetooth) to allow us to identify your location. To the extent your location is collected through WiFi or Bluetooth sensors, the associated data services may be provided by a third party that may access such information to provide such services to us. You may enable or disable such Location-based Services at any time on your device. If you choose to disable any Location-based Services on your device and opt out of any Location-based Services through the menu, you will not be able to utilize certain features of the Services. By enabling Location-based Services on your device, you agree and acknowledge that (i) device data we collect from you is directly relevant to your use of the Services, (ii) we may provide Location-based Services related to and based on your then-current location, and (iii) we may use any such information collected in connection with the provision of Location-based Services in providing the Services. PLEASE NOTE THAT LOCATION DATA MAY NOT ALWAYS BE ACCURATE, AND WE DISCLAIM ANY AND ALL WARRANTIES RELATED TO LOCATION-BASED SERVICES.
Subject to your separate consent, we may use your location to provide you with advertisements, offers, and other promotional content as part of the Services.
How Your Information is Used
Except as provided herein, we collect and use your personal and non-personal information for internal purposes only or for gathering aggregate and anonymized data. We may use your information in the following ways:
- To provide the Services, including sharing your data with our customers (legal basis: the processing is necessary for the performance of the contract between you and us). Our matching algorithm matches respondents with relevant research studies based on the personal information we process from you.
- To share data regarding race and ethnicity with our customers to ensure (i) you receive suitable requests for research studies and (ii) our customers reach the right target audience. We will only share data regarding race and ethnicity with your explicit consent, which we will ask when we first collect this information from you.
- To employ internal marketing techniques such as tracking customer preferences to provide a customized Site experience and communicating with you about Services, special offers, and other services. It includes using Google Analytics (legal basis: the processing is necessary for our legitimate interests, balanced against your interests and rights and freedoms).
- To enhance the Services, including providing proof to our customers that you have specific competencies, for example, based on your LinkedIn profile (legal basis: the processing is necessary for our legitimate interests, balanced against your interests and rights and freedoms).
- To gather generic product, location and other contributed information to make reports based on aggregate anonymized data, which we may use internally or sell to others. This processing is necessary for our legitimate interests, which we have balanced against your interests and rights and freedoms.
- To comply with the court and governmental orders (legal basis: the processing is necessary for the purposes of our legitimate interests, balanced against your interests and rights and freedoms).
- We may also ask for your separate consent for additional ways to process your data, for example, to provide you with advertisements, offers, and other promotional content, or when we want to process your location data (legal basis: your consent).
Tracking, Use of Cookies, Web Beacons and Similar Devices
To improve our Products and the App and provide more convenient, relevant experiences to our users, our agents and we may use “cookies,” “web beacons,” and similar devices to track your activities. A cookie is a small amount of data transferred to your browser by a web server and can only be read by the server that gave it to you. It functions as your identification card and lets us record your passwords and preferences. It cannot be executed as code or deliver viruses. A web beacon is a small transparent .gif image embedded in an HTML page or email used to track when the page or email has been viewed. Most browsers are initially set to accept cookies, and most services that include similar devices are typically initially activated to collect data. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. We do not support browsers’ Do Not Track features. You can enable or disable Do Not Track by visiting your browser’s preferences or settings page.
Protecting Your Information
- We use various security measures, including SSL, encryption, and authentication tools, to help protect your information. It is your responsibility, however, to maintain the security of any Link you receive when using the Services.
- We do not retain your Personal Information for longer than is necessary for business purposes. When we no longer need your Personal Information, we dispose of it commercially reasonably. We will not retain your personal information for more than three years.
Disclosure to Third Parties
We will not share your Personal Information with third parties without your consent, except in the limited circumstances described below:
- We may share your Personal Information with our third-party service providers for the limited purposes described in the section entitled “How Your Information is Used.”
- We will share your Personal Information with our customers to ensure (i) you receive suitable requests for research studies and (ii) our customers reach the right target audience.
- We will share your Personal Information when required by law, regulation, or litigation, and as necessary for national security, law enforcement, or other issues of public importance.
- If we sell assets or are acquired by or merged with another entity, we may provide such entity customer information without obtaining your further consent. We may deliver notice of asset sales, acquisitions, or mergers on the Site.
Your Choices
- Suppose you are uncomfortable with our use of your Personal Information for internal marketing purposes. In that case, you may opt-out as described in “Opting-Out or Updating Your Personal Information and Privacy Preferences.” Note that if you opt not to provide us with the certain mandatory information, then our Services may be unavailable to you.
- You may similarly opt-out of receiving communications from us, but you will continue to receive communications regarding your use of the Services (e.g. when you have decided to participate in a Project).
- For our websites, you may set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may be inaccessible or not correctly functioning.
Opting-Out or Updating Your Personal Information and Privacy Preferences.
To exercise the rights in this Privacy Policy relating to your Personal Information, or if you would like more information about how and why your Personal Information is collected, you may use any of the following methods. We shall answer all enquiries and requests as soon as possible, but in no event in more than 45 days.
- You may reach us through the email provided on the website. In your email, please clearly state your name, account email, and request vis-a-vis your data. It may include requesting that we delete some or all of your Personal Information; that we edit or make changes to your Personal Information that we are storing; or that you choose to opt out of some or all of the disclosures to third parties listed in this Policy. Please note that choosing to opt out of those disclosures may make the Services no longer available to you.
- You may change your Personal Information available on the platform at any time by visiting your account preferences.
Should you choose to exercise your rights under this Policy and applicable law, you are entitled to be treated the same as all other customers who have not exercised this right. It means that should you choose to opt-out of marketing or other communications of that nature, and we will not increase the price of or otherwise change the Services. However, should you choose to opt-out of all disclosures to third parties or delete certain Personal Information required to provide the Services, we may no longer be able to provide you with the Services, as the Services are dependent on your consent to have your Personal Information shared with researchers and customers.
Privacy Complaints
We take our users’ privacy concerns seriously. If you believe that we have not complied with this Privacy Policy or the applicable laws concerning your Personal Information, please send an e-mail to: [email protected]
Also, please note that we are not responsible for the content or privacy practices of third-party websites or integrated products to which the Site or the Services may link. You should review the privacy policies of such sites before using the associated sites.